The power of media to distribute information to a wide audience makes “stealing” media an effective method of disrupting or redirecting information flows. The Media Psychology Research Center homepage was hijacked yesterday by a Gaza protest group. (Thanks, Larry, for the heads up!) I have included a thumbnail of the intruding page below. The page, as you can see, is an angry display of outrage with photographs of people, mostly children, ripped apart (literally) by bombs and artillery attacks. The frustration and anger in the page was palpable even if the graphic display was rudimentary (i.e. no graphic design team had been hired to assemble the message.) At the same time, about half-way down the protest page was a small message: “Don’t worry. Nothing of your files deleted.” I found that kind of charming amidst all the chaos. Once I had overcome my panic given my lack of technical expertise in solving such problems and found a solution to restoring our files, I found myself quite empathetic to the need to share this expression of pain. Somehow the small bit of consideration for the hijackee (me) made me able to think about the content of their message. There is a lesson in that–it’s easier to hear if you feel heard. And it is, of course, always devastating to see children killed so brutally no matter whose side you’re on.
I know the Palestinian-Israeli issue is a complicated one. While I know something of the history of the region, and perhaps have a little objectivity as someone who is neither Jewish nor Muslim, I cannot come close to understanding the deep emotions and identities that drive the conflict. I do try, however, to learn as much as I can about both sides. As bystanders, the same power of media that makes hijacking websites an effective dissemination tool, also gives the rest of us the ability to learn more about the nuances of the conflict if we are willing to look and learn. That, of course, is the key: caring enough to learn. My recent research on the American view of China conducted around the Olympics showed overwhelmingly (and sadly) that most Americans just don’t care much about or give much thought to people outside our country. They believe what they believe and media only changes their opinion when it creates a personal reason to do so. That personal reason is usually fear or desire, since little else on media triggers our emotions so quickly and effectively. Just ask Madison Avenue.
My research also showed that what does allow people to have the mental flexibility to change their views was travel–experiencing places and people first hand. A hopeful finding is that experience trumps media. I know the lizard brain doesn’t always discriminate between virtual and real, but real experience triggers multiple sensory perceptions that code higher cognitions with emotional experience. Fortunately we have 3 layers of cognition (often called lizard, dog, and human), so we don’t have to rely just on the limbic system. Unfortunately, memories in the neo-cortex can degrade in a way that emotional experience does not.
One of our goals at MPRC, and one of my goal personally, is to figure out how to use media to provide some connection between peoples and cultures that counteracts the short-term “watch me” incentives of most media distribution channels. I realize that media isn’t the same as personal experience, but maybe we can make positive placeholders in people’s minds until we can get them on an airplane. With the increased cost and aggravation of travel due to security issues and the zeitgeist of fear, the possibility of Americans getting a more global view decreases, not increases. In my mind, this makes the positive use of media all the more important.
[Tech Notes about the Hijacking Solution: I found that two new files had been added to our public_html folder on the server. One was called “index.html” and one was a proxy ftp folder. Our home page file had been altered with an underscore so it didn’t load first (“_index.html”). Deleting the intruding files and restoring the name on our index file was all it took, thankfully. We use Joomla! for our website, so I am now upgrading to the most recent version hoping that will provide increased security. Our hosting site, Lunar Pages, says that an intruder would have been unable to access our files through their system given their server security. If you use Joomla! you may want to check your version. If you have other insights or advice on this, I’d love to hear. My technical expertise is not in web programming.]
This post is very intriguing to me. I tend to be overly objective and therefore seem to not have a passionate opinion. After working with volunteers for many years I learned to keep my “views” to myself, especially when discussing politics and religion. I have to say that if you were to poll me, as an American I may seem to come across as you have cited in your post, but if I were truly safe to say what my heart embodies, the answers would be vastly different. Transparency, although promoted in our country is not truly wanted. It makes others uncomfortable when you are fully zealous about a subject. It is probably why we sit back and watch events in the middle east with apparent apathy, but i know feelings run deeper that we answer in polls. It’s not politically correct to have an opinion that does not align with the media, in my humble opinion! 🙂
I have not seen this hijacking happen before but now will look out for it! Interesting-
Thanks for this very sympathetic post. (And thanks for using twitter to inform!!)
The main problem is the silence of the majority, IMHO. I am aware that it’s sort of like bomb throwing to talk about cowardliness and looking the other way. This will inevitably cause a counter reaction creating more “blindness”.
Nevertheless it’s now and then required to be perfectly frank. What is the result of this silence? Of course a lot of “embedded” guilt! This is not very constructive, is it?
Gabrielle>> It’s not politically correct to have an opinion that does not align with the media, in my humble opinion!<<<
But why care about what is politically correct? Why not put Honesty on top of the list? It’s perfectly possible to be honest without being offensive (even if I’m not very good at that!).
Ah, I’m just rambling. The Israeli-Palestine “conflict” – read: slaughter of Gaza – has ripped the entire world apart, and both Israel and USA has created more terrorists that the entire occupation of Iraq/Afghanistan managed to do. Moderate Arabs/Muslims are now militant. In thousands upon thousands, perhaps millions. Was that the intended effect?
Thanks for your comment. I wonder about the silence of the majority – is it cowardice as you suggest or is it a need for cognitive consonance to maintain a sense of order in our worlds? I think we need to remember that just as Arabs and Muslims are individuals with individual beliefs and thus NOT all terrorists, so are Americans and Israelis individuals with individual beliefs. It is important to me to question my assumptions from the limited information I receive. With limited information, the acts of a few do reflect back on the whole–human brains make broad sweeping judgments in order to process the vast amount of information each day. This results in stereotyping (which used to just be a description of the process of culling information into mental models for processing and was not necessarily a bad thing.) The intended effect is a good question because I feel very few people (especially policymakers) view the world as a system where actions in one location ripple across the whole and cause a co-evolution, just like a pebble in a pond. – PR
>>>I am aware that it’s sort of like bomb throwing to talk about cowardliness and looking the other way. This will inevitably cause a counter reaction creating more “blindness”.
What I meant: It’s better to find other words to describe the process (even if it wasn’t utterly clear from what I wrote 🙂 ).
Basically I think it’s a matter of information, but how do you get that jewel across to people never reading reliable – as in fairly objective/neutral sources – or try to access the same kind of information on the net or those radio/TV channels that DO offer reasonably unbiased info? The amazing thing is that both American and Israeli people have access to this kind of sources but STILL refuse to digest or even listen to this kind of information, but prefer to remain ignorant.
These questions are very, very difficult, but needs to be tackled. There is NO WAY we can get any decent world as long as media is nothing but a megaphone for the established order. (I hope you read Glenn Greenwald at Salon.com, the only blog I read on a daily basis.)
Thanks for everything!